Return & Refund Policy
Moore Educational Pty Ltd offers a 14-day money back guarantee, provided the product is in its original packaging, has not been opened, and is faulty or defective.
If you would like to return or exchange a product, please simply return (via mail) your merchandise to Moore Educational Pty Ltd – 30B King St Airport West, Vic 3042 within 14 days of purchase. We will then refund your purchase price less any postage originally charged for sending the merchandise to you unless the return is due to defective product or fault.
Upon receipt of the returned merchandise, we will refund the purchase price less postage back into your account (if paid by credit card) or send you a refund cheque (if paid by cheque, cash or money order) within 1-2 weeks of receipt of the returned merchandise.